Your Privacy

Platypus Junction respects each individual’s right to privacy and has taken measures to ensure the appropriate collection, storing, disclosing and disposing of child, family, employee and business related information. Platypus Junction ensures that all information collected will be considered private and confidential and not disclosed without the prior knowledge or consent from the individual or legal representative, for children, their legal representative is their lawful parent or guardian. Relevant information is shared only with approved managers or team members to provide quality care and education to children. As part of our service delivery and in line with the Education and Care Services National Law Act & Regulations we are required to collect and retain information about the children, families and employees of Platypus Junction.

Confidential information is defined as:

  • Information collected on the enrolment form such as the details and contact information of the parent/guardian, emergency contact and child details. Children’s health status and immunisation records.
  • Children’s developmental records and plans.
  • Any custodial arrangements/court orders or parenting orders.
  • Children, employee and visitor incident records.
  • Children’s medication records
  • Financial details or information related to families or employees.
  • Employee information such as personal contact information and details, recruitment information and performance reviews and management documents.
  • Any business related information that is not made public by Platypus Junction.
  • Any information named confidential, or is reasonable to be considered confidential.

Platypus Junction has taken appropriate protective measures to ensure the security of information collected in a digital format and once removed from the premises, in a secured and monitored container for a period of up to 24 years (depending on requirements). Relevant information is shared only with approved managers or team members to provide quality care and education to your child. All employees of Platypus Junction must abide by this policy. If you believe any breaches to this privacy and confidentiality policy have occurred, we invite you to notify the Centre Director who along with the operations director will investigate as necessary; any breaches to this confidentiality and privacy policy will be taken seriously and for educators or employees of Platypus Junction may result in performance management or in serious cases, termination of employment as serious misconduct and referred the police.

Where a breach has occurred from parties outside of Platypus Junction the matter will be referred to the Police and where deemed appropriate legal action make be taken against the person/s involved.

Acceptance & Refusal of Authorisation
In line with the Education and Care Services National Regulations, Platypus Junction require parent or guardian authorisation to be provided in matters relating to administration of medication, medical treatment of the child including transportation by an ambulance service, collection of children from the service and excursions (including regular outings) and providing access to personal records. This policy outlines what constitutes a correct authorisation and what does not, and may therefore result in a refusal.

Types of authorisations required under the National Regulations –

Enrolment record:

  • Ensure the parent/guardian has completed the ‘emergency contact’ section of the enrolment form, providing a minimum of two authorised nominees other than the parent/guardian prior to commencing at Platypus Junction
  • Ensure the parent/guardian has completed the ‘Medical Treatment’ cause in the enrolment form giving permission for Platypus Junction to seek medical treatment for the child from a registered medical practitioner, hospital or ambulance service; and transportation of the child by an ambulance service

Removal of a child from the service in the cases of collection, excursion and medical treatment of a child (including transportation by ambulance services)

Platypus Junction will ensure that an enrolled child does not leave the premises except where the child:

  • Is given into the care of a parent/guardian or an authorised nominee named in the child’s enrolment record or a person authorised by a parent or;
  • Leaves in accordance with the written authorisation of the child’s parent/guardian or authorised nominee; or
  • Is taken on an excursion only at times where Platypus Junction has received written consent from the parent/guardian or authorised nominee. Information contained on excursion permission slips will comply with Platypus Junction ‘Excursions’ policy and regulation 102(4) of the Education and Care National Regulations
  • Is given into the care of a person (such as ambulance) or taken outside the premises because the child requires medical, hospital or ambulance care or treatment, or because of another emergency

Medication administration:

  • The details to be recorded on a medication record includes the authorisation to administer medication signed by a parent/guardian or a person named in the child’s enrolment form as authorised to consent to administration of medication. Medications will be required to comply with the Platypus Junction ‘administration of medication’ policy before being be administered

Platypus Junction takes the responsibility of caring for children as a serious responsibility and as such, if deemed appropriate, there may be circumstances where an authorisation is refused by Platypus Junction. Decisions around refusing an authorisation will be made on a case-by-case basis.

Below are some examples of when an authorisation may be refused.

Enrolment record:

  • An enrolment can not be accepted until the parent/guardian has completed the ‘emergency contact’ information on the enrolment form, listing a minimum of 2 authorised nominees for medical, collection and emergency situations including medical emergencies
  • An enrolment can not be accepted unless the parent/guardian has completed the enrolment record, giving authorisation as listed under the ‘medical treatment’ clause

Removal of a child from the service in the cases of collection, excursion and medical treatment of a child (including transportation by ambulance services):

  • If the parent/guardian or any other authorised nominee does not appear to be in a fit or capable state to take care the child such as being impaired or under the influence of alcohol
  • The sibling or older child authorised to take another child out of the service does not appear to be capable to care for the child or despite meeting the age requirements as set out in the ‘arrival and collection of children’ policy
  • The child has been given authorisation to leave the service alone

Medication administration:

  • If someone who has not been listed as authorised to authorise administration of medication to a child, asks Platypus Junction to administer medication to the child
  • If Platypus Junction is asked to administer medication to a child that is not in accordance with the Platypus Junction ‘administration of medication’ policy, such as being administered from its’ original container

In cases where an authorisation is refused the Centre Director or responsible person will detail the reason for the refusal to the person requesting the authorisation and again to the parent/guardian. A copy of the relevant policy and/or procedure will also be supplied. In any cases where an authorisation is refused we will work with the parent/guardian or authorised nominee to find an alternative solution to the situation.

The following policies and procedures should be read in conjunction with this policy:

  • Enrolment Information
  • Arrival and Collection of Children
  • Excursions Policy
  • Emergency Procedures
  • Administration of First Aid
  • Administration of Medication
  • Administration of Medication
  • Procedure Medical Conditions